Cf sharp casino dealer hiring

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Qualifications for a Casino Dealer

In addition, your conflict-resolution skills are useful in calming an irate gambler who is doubly frustrated over losing money in a relatively short period of time. Trustworthiness and a Clean Record Most state and Indian gaming regulatory bodies have strict requirements for casino dealers, based on the amount of money they handle and the opportunity that unscrupulous dealers have to rob the casino. The ability to defuse potential rage is one of the most important qualifications you will need, because it enables you to explain the game so that customers trust that you're making accurate calls. You must have a squeaky-clean record -- no felonies and no unsavory character references -- to receive a license from the gaming commission with jurisdiction over the casino where you're employed. When people lose, they can get upset, and guess who is standing right in front of them at the table? Jones Douglass drove all the way from Blairsville, Ga.

  It Is Interesting about casino


  •   The casino is the most common place in which suicides are committed
  •  The longest game of poker in the casino is 90 hours. The record belongs to the Irishman Phil Laak. Phil not only set a record, but also won 7 thousand dollars.

Casino Dealer Jobs

But it all becomes natural eventually. Of those, were actual dealers. But, professional card dealers are not a dime a dozen in Western North Carolina. Jones Douglass drove all the way from Blairsville, Ga. The commute to Cherokee from his home is 74 miles. It is nearly always hiring to replace people who leave.

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So, Douglass, like many across the region, was willing to overlook the lengthy commute. After working construction for 22 years, however, he never imagined himself as a card dealer. But the payoff can be worthwhile. The job also carries generous health benefits and a retirement match. Not just anybody can do it, though — the effortlessness of the pro dealer comes with practice and patience.

It requires astute analytical skills and a knack for getting along with clientele — from greasing the skids of the high rollers to sympathizing with players down on their luck. But the job also takes people skills, explained Jason Rowe, a dealer talking shop with job seekers at SCC last week. When people lose, they can get upset, and guess who is standing right in front of them at the table?

Trainees start out learning the three core games — Blackjack, Three Card Poker and Let It Ride — in a four-week, full-time training course through the casino. Eventually, they advance into the more complicated games. Dealers work eight-hour shifts, in hour-and-a-quarter rotations followed by a minute break. Running a table can be mentally fatiguing. Meanwhile, the customers keep pouring in. As one of the premier casinos in the Southeast, customers have flocked from far away to Cherokee to try their luck at live tables games.

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Before you decide to embark upon a career as a dealer in the gaming industry, ensure that you meet some basic qualifications. All casino dealers share the same qualifications, regardless of the games in which they specialize.

Whether you want to deal cards at the blackjack table, spin the roulette wheel for bettors or be the stick man for craps shooters, you must have several core competencies that will enable you to perform your job and meet your casino employer's expectations.

Communication Skills In many ways, a casino dealer is like an entertainer. You need to maintain a high activity level at your table and engage all of the players, regardless of skill level or the seriousness with which they place their bets.

Casino dealers must have above-average communication skills to effectively engage players. Casino-goers are there to have a good time and their enjoyment depends, in large part, on your personality and the way you interact with players at your table. With the odds always in the house's favor, it's the casino dealer's responsibility to ensure that the gambler -- win or lose -- has a great time. Conflict-Resolution Skills Casino dealers often must resolve conflicts with patrons who are displeased with the outcome of a play or simply distressed because they're losing money.

In either case, you may be the first person to encounter the customer's wrath. You must have sharp customer service and conflict-resolution skills, especially when gamblers become boisterous and argumentative. The ability to defuse potential rage is one of the most important qualifications you will need, because it enables you to explain the game so that customers trust that you're making accurate calls. In addition, your conflict-resolution skills are useful in calming an irate gambler who is doubly frustrated over losing money in a relatively short period of time.


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Casino services representative job description

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Agent Player's agents, sometimes also called player development executives, work to keep gamblers happy while they are gaming in the casino. These gamblers, however, aren't the typical nickel-and-dime slot players. Gamblers lucky enough to have their own player's agent can sometimes spend ten of thousands of dollars during just one casino visit.

A great player's agent can even keep a losing player looking forward to his next trip to the tables. Let the Good Times Roll The main primary responsibility of a player's agent in a casino is to keep players happy and, just as importantly, keep them gambling. A player's agent liaises between the staff of a casino and hotel, if one is part of the property, to meet all the requests of a player. This can include arranging for comps such as hotel rooms, show tickets, drinks, meals and transportation.

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Player's agents are also instrumental in assisting players with gaming requests such as a line of credit, access to high-rollers facilities and placing high-stakes bets. Keeping track of a player's gaming history is also an important part of a player's agent. This history can then be transferred to other properties in the same gaming company or, under some circumstances, another gambling company or establishment.

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Drumming Up Business Player's agents are also responsible for bringing additional business into the casino by reaching out to potential customers. Agents do this through referrals from current customers and also by traditional marketing methods, such as direct mail and targeted phone lists. With the explosive growth in social media, player agents are also using sites such as Facebook and Twitter to reach a broader audience of potential customers.

Current and prospective customers are kept in databases, which player's agents are responsible for keeping current. Player's agents also help train casino staff on gaming and customer etiquette. Some agents also help organize special events for players. Outgoing Personality a Plus Above all else, a player's agent should be friendly and outgoing. This isn't a job for wallflowers or those with a shy streak. Player's agents can work all hours, including weekdays, weeknights and all through the weekends.



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